FAQ

Do your company have a valid electrical licence?

Yes, we do. All electrical companies in Australia must hold a current licence to do electrical work, whatever the size of the job. We will be pleased to show you our licence on request.

Do your electricians have qualifications?

Yes, they do. To be licensed, all electricians must have the necessary qualifications for electrical work.

Does your company have insurance cover?

Yes, we do. we have insurance and liability cover up to $20 million, and our quote form gives the details. This means you’re covered for any accidents or damage that might happen.

Does your work comply with Australian standards?

Yes, it does. The Australian standards cover all aspects of electrical work (such as minimum distance of power outlets from basins and sinks). It’s an important part of electrical work to know the standards and apply them correctly.

Are your quotes itemised?

Yes, they are. Our quotes have a breakdown of the services and materials we will provide. This means there won’t be any unpleasant surprises with hidden costs.

Do they have a warranty period?

Yes, we do. Your satisfaction is very important to us. All our products and materials have manufacturers’ warranties of 1–5 years, and we offer a lifetime warranty on the labour component.

Can you provide references?

Yes, we can. There are references from past clients on our website.